Privacy Policy

Last updated: 2 June 2026

This Privacy Policy explains how Tap It Scan It collects, uses, stores, and protects your personal information when you visit our website, place an order, contact us, or use our products and services.

Tap It Scan It takes your privacy seriously and will only use your personal information in a fair, lawful, and transparent way.

1. Who We Are

Tap It Scan It supplies custom-created tap and scan products, including QR code and NFC-based items made to order for individuals, businesses, and organisations.

For privacy-related questions, please contact us by email:

Email:
support@tapitscanit.co.uk

2. What Personal Information We Collect

We may collect and process the following types of personal information:

Your name
Email address
Billing address
Delivery address
Telephone number, if provided
Order details
Product customisation details
Website links, social media links, WhatsApp links, email links, booking links, review links, or other destinations supplied for QR code or NFC products
Images, logos, photos, artwork, or files uploaded for custom products
Messages or enquiries you send to us
Account login details, if you create an account on our website
Payment confirmation details, although we do not store your full card details
Technical information such as your IP address, browser type, device type, and website usage data

3. How We Use Your Personal Information

We use your personal information to:

Process and fulfil your order
Create your custom Tap It Scan It product
Generate, print, or apply QR code and NFC link destinations
Contact you about your order
Deliver products to you
Respond to customer service enquiries
Handle faulty item, replacement, or refund requests
Manage customer accounts
Improve our website, products, and customer service
Prevent fraud, misuse, or unauthorised activity
Meet legal, tax, and accounting obligations

4. Lawful Basis for Using Your Data

We only use your personal information when we have a lawful reason to do so. These reasons may include:

Contract: to process your order and supply the product or service you purchased
Legal obligation: to keep records required for tax, accounting, or legal purposes
Legitimate interests: to operate our business, improve our services, protect our website, and respond to customer enquiries
Consent: where you have given us permission, such as for certain marketing communications or non-essential cookies

5. Custom Product Information

Because Tap It Scan It products are custom created, we may need to process information you provide for the purpose of creating your order. This may include website URLs, social media profile links, business details, logos, images, photos, designs, written wording, colours, and other customisation details.

You are responsible for making sure that any information, images, links, or files you provide are accurate and that you have the right to use them.

6. Uploaded Images, Logos, and Files

If you upload an image, logo, photo, or file for a custom product, we will use it only for the purpose of creating, checking, and fulfilling your order unless you have given us permission to use it for another purpose.

We may keep uploaded files for a reasonable period after your order is completed in case we need to deal with customer service queries, replacements, or order issues.

7. Payments

Payments are processed securely through our chosen payment provider. We do not store your full debit card, credit card, or bank details on our website.

Your payment provider may collect and process your payment information in accordance with its own privacy policy and security procedures.

8. Delivery and Shipping

We may share your name, delivery address, and contact details with delivery companies or postal services where necessary to send your order to you.

9. Who We Share Your Information With

We only share your personal information where necessary. This may include:

Payment providers
Delivery and postal services
Website hosting providers
Email and communication services
Website security, analytics, or performance tools
Professional advisers, such as accountants or legal advisers, where required
Law enforcement, regulators, or public authorities where legally required

We do not sell your personal information.

10. Marketing

We may contact you about your order or respond to enquiries you have made.

We will only send marketing emails where we have a lawful reason to do so. You can opt out of marketing communications at any time by contacting us at:
support@tapitscanit.co.uk

11. Cookies

Our website may use cookies and similar technologies to help the website function correctly, remember basket and checkout details, improve security, analyse website performance, and improve the customer experience.

Some cookies are essential for the website to work properly. Where required, non-essential cookies such as analytics or marketing cookies will only be used with your consent.

You can usually manage or block cookies through your browser settings, although some parts of the website may not work correctly if essential cookies are disabled.

12. How Long We Keep Your Information

We only keep your personal information for as long as necessary for the reason it was collected.

Order and transaction records may be kept for legal, tax, accounting, and business record purposes. Customer enquiries and uploaded customisation files may be kept for a reasonable period to help us deal with order issues, replacements, customer service, or disputes.

When information is no longer needed, we will delete it or anonymise it where appropriate.

13. How We Protect Your Information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no website or online service can be guaranteed to be completely secure. You are responsible for keeping your account login details safe where you create an account on our website.

14. Your Rights

Depending on the circumstances, you may have the right to:

Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your personal information
Ask us to restrict how we use your information
Object to certain uses of your information
Withdraw consent where we rely on consent
Ask for your information to be transferred where applicable

To make a privacy request, please contact us at:
support@tapitscanit.co.uk

15. Third-Party Links

Our website and products may link to third-party websites, apps, platforms, or services, such as social media profiles, Google review pages, WhatsApp, booking pages, menus, or other online destinations.

We are not responsible for the privacy practices, content, or security of third-party websites or platforms. You should check their privacy policies before providing personal information to them.

16. QR Codes and NFC Links

Tap It Scan It products may contain QR codes or NFC chips that direct users to a link provided by the customer or selected during the order process.

We are not responsible for the personal data collected by the destination website, app, platform, or service once a user leaves our website or taps/scans a product.

17. Children’s Privacy

Our products and services are not intended to collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and remove it where appropriate.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last updated” date.

19. Contact Us

If you have any questions about this Privacy Policy or how your personal information is used, please contact:

Email:
support@tapitscanit.co.uk